Payment Options
Security
Shipping & Handling
Returns/Exchanges
Privacy


Payment Options

We accept Master Card, Visa, American Express, Discover and Paypal on our website. To place an order by phone using your Maser Card, Visa or Discover, please call us at: 718-986-8161

 

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Security

When placing an order on our website, your personal information is protected. All orders are encrypted with 128bit SSL secure server (the highest level commercially available).

 

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Shipping & Handling

We ship USPS Priority Mail. (Any address in the U.S including P.O. boxes and military addresses. Our rates are:

1-2 shirts $5.50

3 shirts $6.50

4 shirts $7.50

Free shipping on orders of 5 or more shirts.

Orders should arrive within 4-7 business days (this includes our processing time).

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Returns/Exchanges

We want you to be happy with your purchase. If for any reason you are not satisfied, please contact us within 7 days.

We will gladly give you a refund or exchange for your unwashed/unworn shirt. Please note that expenses for return shipping are to be paid by the customer.

You may email us at zookeepers@topsyturvyzoo.com  with your reason for return, or you may call our in-house customer service representatives at 718- 986-8161.

You will receive an RA# which must be clearly labeled on your package in order for us to accept it.

Refunds to your account will be for the cost of merchandise (excluding shipping and handling), unless merchandise was shipped in error, in which case the cost of merchandise, shipping and handling will be refunded.

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Privacy

We at Topsy Turvy Zoo respect your privacy. We will not sell or rent any information you provide us online to third parties. We value you as a customer and will keep all your information confidential.

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All images are property of Topsy Turvy Zoo and must have written consent to use or display.


© Topsy Turvy Zoo, Inc 2008. All Rights Reserved.